Key Takeaways

• Businesses importing cosmetics for sale in Thailand must first confirm that the products legally qualify as “cosmetics,” rather than drugs, dietary supplements, medical devices, or another product category.
• Commercial imports involve more than an Invoice and Packing List. Import premises, product notification, formulation, ingredients, labelling, and Product Information File requirements may also apply.
• Cosmetics imported for sale must be notified under the Thai Food and Drug Administration (Thai FDA) system. This process should be addressed before bringing a Commercial Lot into the country.
• Perfume, Aerosols, Nail Products, and certain other cosmetics may be subject to Dangerous Goods requirements during transportation, even if they are legally classified as cosmetics.
• Before ordering a large lot, verify Product Classification, Ingredients, Labels, Importer details, HS Code, and Transport Requirements. Correcting issues after the Cargo has departed may delay Clearance or increase costs.

The Beauty and Personal Care market includes a wide range of imported products sold in Thailand, including

• Skincare
• Makeup
• Sunscreen
• Shampoo
• Hair Care
• Perfume
• Body Care
• Lip Products

As a result, many businesses are interested in importing international brands for sale.

However, purchasing products from an overseas Supplier and shipping them to Thailand is not the same as importing every other type of general merchandise.

Cosmetics are regulated by the Thai Food and Drug Administration (Thai FDA), and several areas must be checked in advance, including

• Business Operator
• Import Premises
• Product Notification
• Ingredients
• Label
• Product Information
• Customs
• Transportation

Therefore, before ordering a Commercial Lot, prepare both a Regulatory Plan and a Logistics Plan.

What Are Cosmetics?

Legally, not every product applied to the body is considered a cosmetic.

In general, Cosmetic products are intended for external use for purposes such as

• Cleansing
• Caring for the body
• Conditioning
• Perfuming
• Enhancing appearance
• Changing external appearance

within the scope defined by applicable law.

Common examples include

• Facial Cleansers
• Moisturizers
• Serums
• Foundation
• Lipstick
• Shampoo
• Conditioner
• Body Lotion
• Perfume

However, the following must be considered together:

Formula + Method of Use + Claims + Intended Purpose

The product name alone is not sufficient.

Why Must Product Classification Be Checked Before Importing?

Products that look similar may be regulated under different laws.

For example, products with claims or intended purposes relating to

• Treating diseases
• Preventing diseases
• Relieving symptoms
• Producing medical effects
• Changing bodily functions beyond the scope of cosmetics

may need to be assessed as

• Drugs
• Medical Devices
• Other Health Products

depending on the facts.

Do not begin the import process based solely on the statement

“The Supplier says it is a Cosmetic.”

If the Classification is incorrect, all subsequent procedures may also be handled under the wrong category.

Do Imported Cosmetics for Sale Need Thai FDA Approval?

Imports for sale must comply with the Thai FDA’s cosmetics regulatory system before the products are marketed, subject to applicable legal requirements.

In everyday language, this is often called

“obtaining Thai FDA approval for cosmetics.”

However, the term used in the cosmetics regulatory system is

Cosmetic Notification

and the resulting evidence is a

Cosmetic Notification Certificate.

For commercial imports, the status of both the Importer and the notified product is relevant.

This differs from the licensing systems that apply to certain categories of Food, Drugs, or Medical Devices.

What Is a Cosmetic Notification Certificate?

It is evidence that product details have been notified to the Thai Food and Drug Administration under the prescribed system.

The application may require information such as

• Product Name
• Brand
• Product Type
• Formula
• Ingredients
• Manufacturer
• Importer
• Country of Manufacture

according to the applicable application requirements.

Having a notification number does not mean that the product owner can change the

• Formula
• Manufacturer
• Name
• Other material details

without checking whether an amendment or new notification is required.

Must an Importer in Thailand Be Established Before Notification?

For imports intended for sale, a responsible business operator in Thailand must handle the import and comply with the applicable premises requirements.

The business should decide in advance who will act as the

Importer

for example,

• The brand owner in Thailand
• A Distributor
• A Trading Company
• A company authorized by the product owner

Do not bring in a Commercial Lot first and look for a company to act as Importer afterward.

Why Are Cosmetic Import Premises Important?

Importers bringing in cosmetics for sale must have import and storage premises that comply with the relevant requirements.

Registering a company alone does not automatically mean that it can import cosmetics.

Requirements may cover

• Premises
• Storage areas
• Cleanliness
• Product arrangement
• Contamination prevention
• Storage methods
• Product handling

under the current Thai FDA criteria.

For new premises or a change of location, there may be an inspection or premises approval process before the location can be used for the relevant notification procedures.

Must the Importer Own Its Own Warehouse?

It should not be assumed that the importer must always own the Warehouse.

Storage arrangements can vary by Business Model.

The important point is that the premises used in the system must be

• Compliant with the applicable requirements
• Identifiable
• Suitable for the products
• Able to support inspections

If a Third-party Warehouse is used, check at the outset whether its Operations and documentation support the importer’s business model.

Overview of the Process for Importing Cosmetics

The process can be divided into the following steps.

Step 1: Confirm That the Product Is Legally a Cosmetic

Review the

• Intended Use
• Formula
• Claims
• Product Form

Step 2: Identify the Importer

Confirm who will be responsible for the Product in Thailand.

Step 3: Prepare Import and Storage Premises

Comply with the applicable Thai FDA requirements.

Step 4: Obtain Information from the Manufacturer

For example,

• Formula
• Ingredients
• Product Details
• Manufacturer Information
• Authorization Documents

Step 5: Review the Formula and Ingredients

Check whether the ingredients comply with Thai cosmetics legislation.

Step 6: Notify the Product

Submit the notification through the system prescribed by the Thai FDA.

Step 7: Prepare the Label

Ensure that the product label meets the applicable requirements.

Step 8: Plan the Freight

Determine whether the goods are classified as

• General Cargo
• Liquid
• Aerosol
• Dangerous Goods

Step 9: Prepare Import Documents

Complete the Commercial and Shipping Documents.

Step 10: Complete Customs Clearance

Carry out import Customs procedures and any relevant steps required by the regulatory authorities.

The products can then proceed to storage and sale under the Importer’s operating system, as applicable.

Documents to Request from the Supplier Before Ordering a Large Lot

Do not wait until the products have been manufactured and packed before requesting information.

Request the documents during

Supplier Qualification

Information to prepare may include

• Product Name
• Brand
• Manufacturer Name
• Manufacturer Address
• Country of Manufacture
• Full Ingredient List
• Formula Information, as required
• Product Specifications
• Packaging
• Label Artwork
• Usage Instructions
• Warnings, where applicable

Additional documents may be required depending on the product type.

What Is a Letter of Authorization?

If the Thai Importer is not the manufacturer or brand owner, documentation demonstrating authorization or consent from the product owner / Manufacturer may be required, depending on the circumstances.

This document is commonly called a

Letter of Authorization (LOA).

It demonstrates the relationship and confirms that the Importer is authorized to handle the product as required.

Before entering into an agreement with an overseas Brand, ask whether the Supplier can provide the documents needed for the Thai Regulatory Process.

Some Suppliers are willing to sell their products but will not provide the

• Formula
• Authorization
• Manufacturer Details

needed to proceed.

How Important Is the Ingredient List?

It is very important.

Do not check only the

Trade Name

of an Ingredient.

Obtain ingredient information that is sufficient to assess compliance with cosmetic requirements.

The law may specify

• Prohibited Substances
• Substances permitted only under certain conditions
• Maximum concentrations
• Product Types
• Warnings
• Restrictions

A formula that is legally sold in its country of origin is not automatically acceptable in Thailand.

Do Cosmetics from Korea, Japan, China, or Europe Follow the Same Rules?

Products imported for sale in Thailand must meet Thailand’s Requirements, regardless of whether they originate from

• Korea
• Japan
• China
• France
• Germany
• The USA

Standards or approvals from the country of origin may be useful supporting documents, but they do not automatically replace every Thai Regulatory Requirement.

If a Product Is Already Sold in Its Country of Origin, Can It Be Imported into Thailand Immediately?

No.

Different countries have different

• Ingredient Rules
• Labelling Requirements
• Claims Requirements
• Product Classification Rules

Therefore, statements such as

“It is already sold in Japan”

or

“It has passed EU requirements”

do not mean that the Thai FDA process can be skipped.

What Is a PIF?

PIF stands for

Product Information File.

It is a set of information about a cosmetic product that the responsible party must maintain under applicable requirements so it can be presented or reviewed as required by law.

The information may include

• Product Information
• Formula
• Ingredients
• Manufacturing Information
• Safety Information
• Supporting Documents

in accordance with the applicable guidelines.

Do not assume that

notification completed = no further documents need to be retained.

What If the Manufacturer Refuses to Provide the Full Formula?

This issue should be resolved before ordering a Commercial Lot.

The Importer must have sufficient information to complete the Regulatory Process and manage product Compliance in Thailand.

If the Supplier refuses to provide all essential information, assess from the outset whether the product can realistically be introduced to the Thai market.

Do not purchase a large lot first and hope to obtain the documents later.

How Many Days Does Cosmetic Notification Take?

A single timeline should not be treated as a Guarantee.

The timeframe depends on

• Application Type
• Completeness of the information
• Formula
• Product Type
• Whether additional information is required
• The applicable system and review process

The current process is primarily handled through the e-Submission system.

Businesses should therefore allow sufficient Regulatory Lead Time before the actual Shipment date.

Older articles or general information stating

“Thai FDA approval takes at least three days, and then the goods can be imported immediately”

should not be used as a Planning Rule for every product.

Should Cosmetics Be Notified Before or After Production Is Ordered?

Product Compliance should be checked before committing to a Commercial Lot.

A possible sequence is

Review Formula → Check Documents → Prepare Notification → Review Artwork → Confirm Production / Shipment

depending on the circumstances.

Avoid the following approach:

Produce the full lot → Ship it by air / sea → Then start asking about Thai FDA requirements.

If the formula or label does not meet the Requirements, correction costs will be much higher.

Must Imported Cosmetic Labels Be in Thai?

Cosmetics sold in Thailand must have labels that comply with the relevant requirements, including any Thai-language information required by law.

Label information may include

• Product Name
• Type / Directions for Use
• Ingredients
• Net Contents
• Manufacturer
• Importer
• Country of Manufacture
• Lot
• Relevant Dates, as required
• Warnings
• Notification Information

depending on the Product and the requirements in force.

Review the Artwork before printing labels in large quantities.

Can a Thai-language Sticker Be Applied Later?

For some imported products, additional Thai-language labels may be used if the format is permitted by law and the information meets the applicable Requirements.

However, plan when the Sticker will be applied, such as

• Before Shipping
• During a Bonded / Approved Operation, where permitted
• Before the products are released for sale

Do not allow the goods to reach retail shelves without compliant Labels.

What Should Be Considered for Claims on Labels and in Advertising?

Cosmetics should not be marketed with Claims that go beyond the scope of cosmetics or otherwise violate applicable law.

Examples of claims requiring particular care include statements suggesting that a product can

• Treat a disease
• Provide a complete cure
• Kill pathogens for the purpose of treating a disease
• Change the body’s structure
• Treat acne in a medicinal sense
• Treat skin diseases

The full wording and Product Context must be assessed.

Do not translate overseas Marketing Claims directly into Thai and use them without review.

Do Samples for Market Testing Need Cosmetic Notification?

This depends on

• Purpose
• Quantity
• Import Method
• Whether the products will be sold
• The reason for importing the Sample

Importing products for sale differs from importing them for

• Study
• Research
• Analysis
• Specific purposes

which may be subject to different Procedures.

Do not put

“Sample”

on an Invoice solely to avoid requirements that apply to products actually intended for sale.

Is Personal Importation for Own Use the Same as Importing Cosmetics for Sale?

These two situations should not be treated as the same.

This article focuses on Commercial Imports for Sale in Thailand.

Small personal Shipments may be assessed differently depending on the circumstances and the rules of the relevant authorities.

However, splitting a Commercial Lot into small boxes and declaring it as Personal Use does not automatically change its commercial purpose.

What Shipping Documents Are Required to Import Cosmetics?

Documents may generally include

• Commercial Invoice
• Packing List
• Air Waybill or Bill of Lading
• Import Declaration
• Product Information
• Notification / Regulatory Documents
• Certificates / Permits, where applicable
• Proof of Origin, if claiming FTA benefits
• SDS, depending on the product and Carrier Requirements

The actual list depends on the product and mode of transportation.

Suggested Internal Link: What Export Documents Are Required? A Checklist of Essential Documents Before Shipping Goods Internationally

What Should a Commercial Invoice Include?

It should provide sufficient product information, such as

• Product Name
• Brand
• Product Type
• Quantity
• Unit Price
• Total Value
• Currency
• Country of Origin
• Seller
• Buyer / Importer
• Incoterms, as applicable to the Transaction

Avoid using only

Cosmetics

when the Shipment contains multiple SKUs.

Clearer descriptions may include

• Facial Moisturizing Cream
• Liquid Foundation
• Lip Color
• Eau de Parfum

This makes the goods easier to identify and review.

How Do You Determine the HS Code for Cosmetics?

The word Cosmetic does not correspond to one HS Code for every product.

Classification depends on the actual goods, such as

• Skincare
• Makeup
• Hair Products
• Perfume
• Personal Care Products

and the applicable tariff classification.

The HS Code affects

• Import Duty
• FTA Eligibility
• Customs Declaration
• Statistics
• Certain Regulatory Requirements

The actual product should therefore be classified before importation.

Suggested Internal Link: What Is an HS Code? How to Find Customs Tariff Classifications and Why They Matter for Import and Export Taxes

How Much Tax Is Payable on Imported Cosmetics?

This must be assessed by HS Code.

Costs may include

• Import Duty
• VAT
• Customs-related Charges
• Freight
• Insurance
• Local Charges

depending on the Shipment.

Do not use the Rate for one type of cosmetic as a substitute for another.

For example, do not assume that Perfume and Skincare have the same Tariff Treatment without checking the applicable classifications.

Suggested Internal Link: How Are Import Taxes Calculated? Understand Import Duty, VAT, and Costs Before Importing Goods

Can Imports from FTA Partner Countries Benefit from Reduced Duty?

Potentially, if

• The relevant Agreement applies between the trading countries
• The goods meet the Rules of Origin
• The HS Code has a Preferential Rate
• Valid Proof of Origin is available

For example, goods produced in certain FTA member countries may qualify for preferential rates.

However, buying goods from a country does not necessarily mean that the goods originate there.

Suggested Internal Link: What Is an FTA? How Can It Reduce Import and Export Duties?

Can Cosmetics Be Shipped by Air?

Many types can be shipped by air, but each SKU must be checked.

Some cosmetics can be transported as General Cargo.

Others require additional assessment because of their transport characteristics, such as

• Perfume
• Aerosol Sprays
• Nail Products
• Alcohol-based Products
• Pressurized Containers
• Flammable Products

The Carrier may request additional information before accepting the Shipment.

Is Perfume Considered Dangerous Goods?

Many perfumes contain Alcohol or substances that may qualify as Flammable Liquids, depending on their composition and product properties.

Do not assume that

“It is a Cosmetic, so it is General Cargo.”

in every case.

Check the following before Booking:

• Formula / Composition
• Flash Point, where applicable
• SDS
• Packaging
• Quantity
• Mode of Transport

Can Aerosol Cosmetics Be Shipped by Air?

They may be shipped if the Carrier and applicable Regulations permit them, but Aerosols require particular attention to Dangerous Goods requirements.

Examples include

• Hair Spray
• Deodorant Spray
• Cosmetic Spray

because the containers are pressurized.

Inform the Carrier in advance. Do not pack these items with General Cargo without identifying them.

Is an SDS Required for Cosmetics?

An SDS is not necessarily required for every cosmetic in every Shipment.

However, a Carrier or Freight Forwarder may request an SDS to assess Classification, especially for products that are

• Liquid
• Alcohol-based
• Aerosol
• Flammable
• Chemical-related

An SDS can help identify information such as

• Composition
• Hazards
• Flash Point
• Transport Classification

Suggested Internal Link: What Is an SDS / MSDS? An Important Document for Shipping Chemicals and Dangerous Goods

Can Cosmetics Be Shipped by Sea Freight?

Yes.

Sea Freight is suitable for Commercial Lots with larger Volumes and less urgent delivery schedules than Air Freight.

Depending on the quantity, the options may include

• LCL
• FCL

However, goods classified as DG must still be declared in accordance with the applicable Maritime Dangerous Goods rules. Changing from air to sea does not automatically turn Dangerous Goods into General Cargo.

Air Freight or Sea Freight: Which Is Better for Cosmetics?

Air Freight

Suitable for

• Urgent Shipments
• Product Launches
• Smaller Volumes
• High-value Products
• Samples / Initial Lots, where applicable

Sea Freight

Suitable for

• Large Commercial Lots
• Planned Restocking
• Non-urgent Products
• Shipments where reducing Freight Cost per Unit is a priority

However, compare the following for the actual Shipment:

• Chargeable Weight
• CBM
• DG Costs
• Lead Time
• Origin / Destination Charges

Suggested Internal Link: What Are the Differences Between Air Freight, Sea Freight, and Road Freight? How to Choose the Right Mode for Your Goods

Do Cosmetics Need Temperature Control?

Not every product requires Cold Chain Logistics.

However, check the Manufacturer’s Storage Conditions, such as

• Store below the specified temperature
• Avoid direct sunlight
• Keep in a cool and dry place
• Protect from freezing

Some cosmetic formulas may lose quality due to

• Heat
• Light
• Humidity
• Freezing

If the Supplier specifies a clear Storage Temperature, assess whether the Freight and Warehouse arrangements can support it.

What Should Be Considered When Packaging Cosmetics?

Common problems include

• Broken Bottles
• Broken Pumps
• Loose Caps
• Liquid Leaks
• Crushed Cartons
• Wet Product Packaging
• Glass Bottles Hitting Each Other

Use suitable

• Inner Protection
• Dividers
• Cushioning
• Load-bearing Cartons
• Leak Protection

depending on the product.

This is particularly important for glass containers and liquids.

Suggested Internal Link: How to Pack Goods for International Shipping: 5 Ways to Reduce Damage During Transportation

Are Shipping Marks Important for Cosmetic Shipments?

They are useful, particularly for Commercial Shipments containing multiple Cartons.

Shipping Marks may identify

• Consignee
• Carton Number
• Product / PO Reference
• Handling Marks

and correspond with the Packing List.

This helps reduce confusion during

• Consolidation
• Warehousing
• Customs Inspection
• Delivery

Suggested Internal Link: What Are Shipping Marks? Why Are They Important for International Freight?

Why Should You Avoid Ordering a Large Lot Before Checking Thai FDA Requirements?

If it is later discovered that

• The Product Classification is incorrect
• Ingredients are non-compliant
• The Supplier will not provide the Formula
• Required Authorization is missing
• The Label needs revision
• The Importer is not ready
• The premises do not meet the Requirements

the finished Cargo may need to

• Wait
• Be relabelled
• Have its Packaging changed
• Be stored in a Warehouse
• Have its Shipment postponed

or may not be importable under the planned arrangement.

The cost of checking in advance is therefore much lower than correcting a Commercial Lot after production is complete.

Can Products Bought from a Marketplace Be Resold in Thailand?

Distinguish between

the ability to purchase a product

and

the legal right and operational readiness to import it for sale.

Even if genuine Brand products can be purchased from an overseas

• Website
• Marketplace
• Retail Store

commercial imports into Thailand still require checks relating to

• Importer
• Regulatory Documentation
• Product Notification
• Brand / Manufacturer Cooperation
• Label
• Customs

Do not start a business by ordering large quantities from a retail website before confirming that the required documents are available.

What Should Be Considered for Parallel Imports of Cosmetics?

If genuine products are purchased through a Supply Chain that does not come directly from an Authorized Distributor, consider

• Regulatory Requirements
• Trademark / Commercial Arrangements
• Documentation
• Product Traceability

as applicable.

This is particularly important if the Supplier cannot provide the Manufacturer or Product Information documents needed.

Genuine Product status alone does not satisfy every requirement for commercial importation.

Common Mistakes When Importing Cosmetics

• Assuming that a product sold overseas can immediately be imported into Thailand
• Failing to check Product Classification
• Ordering a Commercial Lot before checking the formula
• Not obtaining Ingredient Information from the Supplier
• Missing required Authorization
• Having no suitable import premises
• Assuming all cosmetics follow the same procedures
• Using overseas Claims without review
• Using Artwork that does not match the notified information
• Failing to provide Thai-language labelling as required
• Using overly broad Descriptions on the Invoice
• Using the Supplier’s HS Code without verification
• Failing to declare Perfume or Aerosols
• Not providing an SDS to the Carrier when required
• Assuming every Cosmetic is General Cargo
• Failing to check Origin for FTA benefits
• Starting to request documents only after Cargo Departure

Checklist Before Ordering Cosmetics from Overseas

Before placing a Purchase Order, check that

• The Product is legally a Cosmetic
• The Formula is available for review
• The Ingredient List is available
• Manufacturer Information is available
• The Supplier can provide the required documents
• A Letter of Authorization is available, where applicable
• The Thai Importer has been identified
• Import and storage premises are ready
• Product Notification can be completed
• Label Artwork has been reviewed
• Claims have been reviewed
• The HS Code has been checked
• Import Duty has been estimated
• FTA eligibility has been checked, where applicable
• Transport Classification has been checked
• An SDS is available, where applicable
• Packaging is suitable for International Transport
• Sufficient Shelf Life remains for the Lead Time

Steps Before Booking a Cosmetic Shipment

Step 1: Submit Product Details for Review

Prepare

• Product Name
• Photo
• Formula / Ingredients
• Pack Size
• Manufacturer

Step 2: Check Regulatory Status

Confirm that, as applicable,

• Notification is complete
• The Importer is ready
• The Label is ready

Step 3: Check Dangerous Goods Status

Pay particular attention to

• Perfume
• Aerosols
• Alcohol Products
• Nail Products

Step 4: Check Quantity and Packing

Record the

• Cartons
• Dimensions
• Gross Weight
• CBM

Step 5: Choose Air or Sea Freight

Compare Cost and Timeline.

Step 6: Prepare Shipping Documents

Ensure that Commercial and Regulatory information is consistent.

Step 7: Check Customs Requirements Before Departure

Do not wait until the Cargo arrives to begin checking.

Step 8: Complete Import Clearance

Complete Customs Clearance and related procedures before transferring the goods to the Warehouse.

Frequently Asked Questions About Importing Cosmetics (FAQ)

Do Cosmetics Imported for Sale in Thailand Need Thai FDA Notification?

Commercial imports for sale must follow the cosmetic notification system and applicable Thai FDA requirements, including requirements for the business operator and import premises.

Can Approval from the Country of Origin Replace Thai FDA Notification?

Not automatically. Products sold in Thailand must comply with Thailand’s laws and cosmetics regulatory system.

Can All Cosmetics Be Shipped by Air as General Cargo?

No. Some products, such as Perfume or Aerosols, may be classified as Dangerous Goods based on their properties. Check the SDS and Carrier Requirements before Booking.

Can a Few Items Be Imported for Trial Sales Without Notification?

The actual purpose of the import must be considered. If the goods are intended for sale, do not use the term Sample to avoid Regulatory Requirements. Imports for study, research, or specific purposes may follow separate Procedures that must be checked for the circumstances.

When Should You Start Requesting Documents for Cosmetic Imports?

Start before ordering a Commercial Lot, particularly for the Formula, Ingredients, Manufacturer Information, Authorization, Label, and notification details. This helps prevent the products from arriving in Thailand before the Regulatory Process is ready.

Cosmetic Import and International Shipping Services with CPL INTER

CPL INTER provides international transportation services through

• Air Cargo
• Air Courier, subject to the product types accepted by the Carrier
• Sea Freight LCL
• Sea Freight FCL
• Road / Cross-border Transportation, depending on the Route

Related services include

• Pickup
• Packing
• Warehousing
• Shipping Documents
• Customs Clearance
• Delivery

subject to the Service Scope for each Shipment.

If you plan to import

• Skincare
• Makeup
• Hair Care
• Personal Care
• Perfume
• Cosmetic Products

send the product details before Booking, particularly

• Product Name
• Photos
• Ingredients / SDS, where applicable
• Quantity
• Pack Size
• Number of Cartons
• Dimensions
• Gross Weight
• Country of Origin
• Origin Country
• Invoice Value
• HS Code, if available
• Notification Status
• Importer Information

This information helps assess the Mode of Transport, Customs requirements, and transportation issues that must be addressed before the goods are dispatched.

Cosmetics legislation, lists of permitted or prohibited substances, labelling criteria, notification procedures, and import requirements may change. Always verify the current requirements of the Thai Food and Drug Administration before importing each Commercial Shipment.

Tel: 02-519-4426 / 091-519-4426
LINE: @cplinter

Written by: CPL Inter Logistics Operations Team, specialists in international freight transportation and customs clearance, with more than 15 years of experience and an internationally recognized ISO 9001:2015 quality management system.