The term Reverse Logistics may not be familiar to many people. But do you know that Reverse Logistics is related to important processes such as product returns and many other things? Therefore, it can be said that Reverse Logistics is an important process in the logistics system. Today, CPLINTER would like to invite everyone to learn more about Reverse Logistics.

What is Reverse Logistics?

Reverse Logistics is the process of transporting something from the point of consumption back to the source, taking into account the efficiency of the operation to reduce time and cost as much as possible. Or it can be said that Reverse Logistics is a process that is the opposite of normal logistics. Reverse logistics is a process found in returning, repairing or improving products. It also includes reusing products and packaging or disposing them properly.

Benefits of Reverse Logistics

1. Maintaining the customer base

Having a convenient and fast product return process directly creates customer satisfaction, allowing the customer base to be retained more tightly. Along with expanding the customer base.

2. Assist in product development

Having a return policy will help identify important information from customers, such as problems encountered in use, service life, and satisfaction with use, etc. This information can be used to further develop products and services.

3. Reduce waste, be environmentally friendly

Companies can improve, repair, or separate returned products for use in various areas. This not only helps reduce waste and is environmentally friendly, but also reduces costs.

The importance of reverse logistics in the current era

In the past, companies often placed less importance on the efficiency of the reverse logistics process than traditional logistics. This is because delivering products to customers is more important than receiving returned products from customers. However, increased market competition has forced companies to reevaluate the importance of reverse logistics, especially in the online trading industry, which has grown rapidly in the past several years. Problems with complicated, wasteful, and delayed return processes are often encountered due to the focus on developing a logistics system that is ready to deliver products to customers quickly. Companies with good reverse logistics management will be able to create advantages over other competitors by reducing costs in managing related processes such as product returns, product repairs, or even separating products for sale or reassembly.

Anyone interested in logistics services, CPLINTER is ready to provide a full range of Door To Door logistics services, including international shipping by air. International shipping service by road International shipping service by sea Packing service Preparing export documents Import and export customs procedures Interested in exporting goods abroad, ask CPL. Call 091-519-4426 Line @cplinter or study more information at www.cplinter.com. WHAT IS EP.28: Reverse logistics in this clip https://youtu.be/Rr76o_pC6xw